Contact Us

Get In Touch

Do you have a question about our real forever roses?
Or maybe you just want to talk
about how amazing it is that we’ve found a way to make our roses last longer :)

We’re here for either.

One of our representatives is standing by and ready to help with any query you may have before, during and after-sales.

Urgent Enquiries

We have a dedicated phone line if you want to speak to us or live chat - which should be visible at the bottom right of our website. For non-urgent enquiries you can fill in a form or email us directly.

1- Email us on hello@luxerosa.com or use the online contact form below.

2- Live chat- link is on the bottom right of our website and you can easily chat to a customer support representative.

3- Correspondence address:
LUXEROSA Ltd, First Floor, Swan Buildings, 20 Swan Street, Manchester, M4 5JW

We look forward to hearing from you.

Amazing

Amazing product fantastic customer support

Missing parcel.

Ordered flowers for Valentine’s Day before purchase the order stated next day or a specific day of your choice in which I ordered for the 14th Feb.

Firstly order was a day late.
Secondly order has not arrived.
Stated delivered at the address but no sight of the flowers.

DHL are known for having the worst delivery record and as expected, DHL have delivered to another address. I have had no communication from them either and cannot understand why they could drop an order to someone else’s property when it states 109 on the order.

I mean to be fair I would be better returning the order seeing it’s going to be 4 days later than expected delivery.

The team have been trying to contact DHL however I’ve now been told I won’t hear until Monday.

I will definitely not be ordering from here again.

Best thing I’ve ever bought

Girlfriend of 8 years absolutely loved it best present ever

Gorgeous Rose's

Stunning items , great service

Black, Large Square, Infinity Rose Box

Urgent Enquiries

Email Your Enquiry

Let customers speak for us